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Evaluating Your Inquiry

Evaluating your inquiry. Here is how Sterling Systems and Controls does it. Our goal is to customize software, electronics and mechanical equipment to meet your specific goals and specifications, to give you great value and deliver on our promises. Here is what happens evaluating your inquiry:

You have Automation, Batching, Process Control and Systems requirements? You need a supply partner with technology/process application experience and knowledge. And your supply partner must possess the commitment to serve you before, during, and after the sale with the best product and support possible. Sterling Systems & Controls, Inc is the supply partner you need.

How Your Supplier Should Be Evaluating Your Inquiry

Sterling Systems creates and provides custom-engineered and manufactured material handling systems, process controls, and automation systems based on your exact requirements. Here is how:

  1. First, we ANALYZE what needs to be done by interviewing your staff and understanding what the goals of your project are.
  2. Next, we use our substantial application expertise to DEVELOP and provide you with a customized solution that meets your goals and makes your process or equipment operate more efficiently.
  3. In the end, you PROFIT from our decades of experience in a wide variety of agricultural, food and industrial processes, process equipment, automation and data management.

And THAT is what you should expect.  A company and people devoted to you goals, to your specifications and to make it work the way you want it to, using standard off-the-shelve components and custom designs. But we do not stop there.

24/7 SERVICE & SUPPORT

Another aspect of how your supplier should be evaluating your inquiry regards after sale service and support. Sterling Systems doesn’t leave you hanging, and there are no annual contracts required. If you call for service or technical support because of some problem you are experiencing, our focus is getting you back up and running as quickly as we can. To best service you we make sure you can report your problem and we are available to work on your problem at any time of day, any day of the week, 24/7. Some of our competitors require annual contracts and/or a PO before they will even speak with you, that is putting their needs ahead of yours. Not here at Sterling Systems & Controls. Getting your problem solved and your production back up and running is our first priority.